FAQ

Yes, there is such documentation.

This can be set in a wallet and in a PayCryptos administrative zone. Contact your personal manager.

PayCryptos uses its own nodes.

Your personal manager will notify you about updates.

No, this kind of functionality is not provided for corporate security reasons.

• Core i5/i7, RAM 16-32Gb, SSD 500Gb;
• Archiver;
• Any OS must have GUI (graphical user interface);
• Free desktop environment – lxde or xfce;
• Java version 1.8 64 bit;
• For Linux: Debian 10/11/clones, Ubuntu 20.04.2/6 LTS. Not recommended – Linux on the redhat base.

See more detailed information in the presentation.

Wallets will continue to function, you still will possess your cryptocurrency. 

However, the payment acceptance form on your site will cease to function. Your clients will no longer be given addresses to send the cryptocurrency.

Cryptocurrency will belong to you only, since only you own the secret keys assigned to the wallet on your device.

There can be several reasons for that. The PayCryptos software can launch a session in which the address generation can take place. 

Also, the wallet may take a long time to load if a lot of addresses were generated during the work process, when we are talking about thousands.

Balances are not updated every second, usually it takes several minutes. Therefore, in case you had incomes/expenditures, the balance may be outdated. 

Addresses must be generated within a wallet, so that every sent crypto payment can be automatically identified and assigned to the payer.

You always have the possibility to adjust the Gas price rate to get the best conditions for funds collection.

Funds are collected into a single account to make payments. Since small amounts are usually concentrated in different sub-accounts (there can be thousands of them), you must first accumulate them all in one account and then make payments. 

The transaction is conducted in a manual mode.

Funds are collected into a single account to make payments. Since small amounts are usually concentrated in different sub-accounts (there can be thousands of them), you must first accumulate them all in one account and then make payments.

The transaction is conducted in an automatic mode.

A separate address is created for each payer in order to identify the payment according to the created address.

Since your transactions are carried out in a blockchain, then anyone, provided that they know your addresses, can view the transactions there. However, the information is non-personal. PayCryptos itself does not control the transactions of the clients.

This is a kind of commentary on the transfer. Any information or its absence may be indicated.

No, PayCryptos does not work with fiat currencies.

It is possible and it depends, mostly, on the merchant and the system it uses. PayCryptos is merely a software, a tool to carry out a transaction. 

Withdrawal depends on many factors, such as verification requirements, compliance, amount, blockchain type, etc. 

Withdrawal can take from several hours up to several days, and in most cases depends on the site where you make the payment.

The fee is paid by the sender, i.e. merchant.

It is quite convenient if your crypto wallet is installed on a mobile device. In this case, you launch the app, scan the QR code on a computer screen with a camera, and then the cryptocurrency receiver address is typed in the app automatically. You do not need to copy anything and waste time.

No, it cannot, unfortunately. PayCryptos does not support fiat currencies.

No, the verification process is not needed. Verification can be passed at user’s discretion.

To do this, you must have a payment acceptance method configured through PayCryptos, called “Invoice”.

In this case the rate gets “frozen” for 5 minutes, and the countdown begins. During this period of time, the payer must make a cryptocurrency transfer to your account which is converted into fiat later by the fixed rate.

Blockchains are constantly being improved and are getting faster. Currently, Solana is the fastest blockchain among the supported options. The transactions are carried out almost immediately.

There are many reasons for that. Perhaps, your wallet has charged the fee from the amount sent, and not in the excess of the mount. 

Perhaps, a merchant charges a fee; please, check with the web service on whose website you made the payment.

The blockchain fee is paid by the payer.

Go to the following site: paycryptos.com, log in, and view the deposit history. It is available from any device.

In this case, it all depends on which blockchain the sent cryptocurrency functions. 

If it is Bitcoin or Litecoin, the transaction is irreversibel. If it is an Ethereum-like system, you can try accessing it; contact the support service of the site where you made the payment.

It is enough for us to detect a transaction in a mempool and you can play any casino games immediately without confirmation, except for P2P.

This is a service for the automated exchange of one cryptocurrency for another, provided that they are on different blockchains. For example, Bitcoin and Ethereum. The convenience of the bridge is a quick exchange. The downside is the centralized format of work, which is always a kind of risk.

Exchange services can help you with that.They can be divided into 2 types: centralized and decentralized. In both formats, you send your cryptocurrency to a specified address and receive another cryptocurrency, minus fees. 

Centralized exchange services are typically characterized by the fact that a third party is involved in the exchange. Usually, it is independent and values its reputation; however, it can always happen that money from the sender transferred to the exchange service does not reach the recipient. This risk should be taken into account. 

Decentralized exchange services (DEX) are usually built on automated algorithms, in which a third-party is a blockchain program (smart-contract), which cannot be compromised, unless hacked. You should keep in mind that such an exchange method is available only for tokens based on one blockchain, for example, Ethereum.

Normally, the Gas-price is indicated in the blockchains scanners, for Ethereum it is etherscan.io, for Tron it is tronscan.org.

Transactions in this network are paid via the main currency TRX. 

For the transaction to be carried out, you need to top up your address with the main wallet in an amount that is enough to pay the fee in case of further funds transfer. You can top up your address via an exchange office.

The cryptocurrency payments are regulated by the country-specific legislation. In a number of jurisdictions, transactions with cryptocurrencies are prohibited.

A blockchain, as a structure, is designed to be transparent in relation to its users. This means that the transactions are visible to any users on the Internet. However, in most blockchains, the sender, receiver, and transaction data are not assigned to specific owners.

The government can make assumptions, use specialized software to analyze networks, artificially introduce identification processes, but, ultimately, it cannot be said that state regulation of non-national cryptocurrencies is taking place.

The fact of sending funds is the presence of the so-called “Transaction hash” (this can be considered the transaction ID).

This identifier must be requested in a search on the blockchain scanner website (every blockchain has one).

There will be data reflecting the number of confirmations (number of blocks in a blockchain the transaction was added to) in the transaction information. If there are many blocks (at least more than 5), it can be assumed that the transaction has reached the receiver and cannot be canceled.

For most blockchains, it is enough to know the address (bank account analogue) of the receiver. If you pay for the products/services on the site, you are provided with the address, to which you should transfer the cryptocurrency.

Confirmation is transaction check by the network nodes and by adding it to a blockchain block. The number of confirmations is equal to the number of blocks the transaction was added to. The more blocks there are, the lesser the possibility of canceling the transaction.

It depends directly on a blockchain, on the basis of which cryptocurrency functions. The time for making a payment can vary from a few seconds to several days.

Usually, a “hot” wallet is a wallet which is connected to the Internet, is located in infrastructure, which is always online and is not secured by specific measures. 

A “cold” wallet is, if possible, disconnected from the Internet, but connects to the Internet by the request and usually has restricted access.

A hardware wallet is a device where the secret keys to cryptocurrency are stored. Such a device can be connected to a PC or a mobile phone via bluetooth or wire.

We recommend keeping funds above the average turnover on cold hardware wallets.

In a classic blockchain, cryptocurrency is not stored in the wallet physically.

Cryptocurrency is a balance record. A wallet keeps only the secret keys, from which you can spend funds (sign transactions for transferring funds).

The term comes from the word “custodian”. When we talk about a custodial wallet, we mean that the secret keys (needed for the right to spend funds from the wallet) are physically located, like files, with some custodian/keeper (service, exchange, wallet owner, web service, application, etc.)

A non-custodial wallet implies keeping the secret keys on the wallet user’s side.

Above all, you have to have cryptocurrency on your own third-party wallet. It can be any wallet.

Enter the master account address (can be viewed in the system or reported by your personal manager) in your third-party wallet as the recipient’s address, and make a transfer to the master account.

Press the “Login” button, and a modal window with the Metamask app will open in your browser. 

Enter password to your Metamask account; after that, you will be logged in to the site. 

Download Metamask as an official app to your browser (for example, Chrome). 

Launch the app within a browser, set up primary configuration (keep the code card securely) and create addresses to which you can get cryptocurrency from an exchange office. 

Metamask is a free product.

Stablecoin is a cryptocurrency type in which 1 token (one whole unit of currency) is pegged with high precision to a fiat currency, such as the US dollar. The discrepancy between the exchange rate and fiat currency, as a rule, does not exceed 0.1-0.5 cents.

Cryptocurrency can be bought in two ways – online and offline. The way of buying, first of all, depends on the jurisdictions (country) in which you are located / working / making a deal / consuming services or content. 

Offline services are autonomous terminals (similar to ATMs) where you can get cryptocurrency by paying with a card. 

Offline services are autonomous terminals (like ATMs), where you can pay with a card and receive cryptocurrency.

Online services can be divided into the following types:

• Exchanges and services that are ready to accept remote payment from you (card, bank transfer, money transfer systems, P2Ptransfer) and in exchange provide you with cryptocurrency to your crypto wallet.

• Private exchange offices, persons in instant messengers or on thematic platforms, ready to accept non-cash or cash money from you (at offline exchange offices) and provide you with cryptocurrency in exchange.

A wallet is where the secret keys for working with cryptocurrency are stored. An address is an analogue of an account, details to which you can send cryptocurrency and to which ownership of it is assigned.

A wallet is a tool to manage addresses, make transfers, and check balances.

Yes, it can be done. In the PayCryptos settings, you can set an additional fee which will be debited from the client upon replenishment.

Monthly tariff is a service package, which includes: 

• processing of up to 100 000 transactions (address allocation).
• Personal manager.

It is a starter payment, which includes: 

• turn-key deployment and setting of the package with the PayCryptos software; 
• creating wallet assistance; 
• site payment form setup; 
• educational training for your accountant.

The Ethereum fees do not depend on the amount. The main factor influencing the size of the commission is the price for Gas.

Gas is needed for operations to be carried out in the Ethereum Virtual Machine (blocks to be collected, operations to be executed in a smart contract, etc.). 

Each transaction in the Ethereum Virtual machine costs a certain amount of Gas. A transfer costs 21 0000 units of gas. Gas price is measured in ETH, or, more precisely, in its billionth (Gwei).  

1 ETH = 1 000 000 000 Gwei (One billionth). 

The Gas price changes depending on the demand in the system. 

Transaction fee = (Gas price * 21 000)/1 000 000 000. This will be the price in ETH. The price in USD can be calculated based on the current exchange rate.

Fees in the Bitcoin blockchain do not depend on the amount. The following factors influence the fee amount:

1. Transaction weight, if we imagine a transaction as a program code package in bytes. 
2. Network load.

Transaction weight is measured in bytes and emerged from the following: 

• Number of incoming transfers to your address (+148 bytes per each address).
• Number of outgoing addresses in a transaction (+34 bytes per each address).
• Transaction weight (10 bytes). 

The network load imposes limitations on the number of transactions which can be included in one block. Since miners mine blocks for money, metrics are displayed every second signaling how much it might cost to process each byte when included in a block. For convenience, average indicators are displayed: 

• How much a byte costs if the priority of including in a block is low. 
• Byte price if the priority is average.
• The price for the right to be included in the block faster than anyone else in a high priority.

The price is measured in Satoshi. 1 BTC = 100 000 000 Satoshi. 

During the transfer, all bytes are added up and multiplied by the price per byte, this is the transfer fee in the Bitcoin network. 

Having decided on the priority, i.e., how quickly the transaction should go through, you should divide the number by 100,000,000 to express it in whole “Bitcoins”. And then multiply by 1000 to get to kilobytes. The resulting figure = transaction fee in Bitcoin.

It is possible. In the PayCryptos settings, you can set an additional fee which will be debited from the client upon replenishing.

Fee is charged cumulatively for all transactions in one reporting period (usually 1 month).

The PayCryptos service fee for conducting transactions is charged in EUR at the end of the reporting period (usually 1 month).

It is a personal account of the PayCryptos user which works locally via browser and has the following main functions: 

• carrying out payments; 
• balance control; 
• P2P transfers; 
• PayCryptos account administration. 

Access to WebWallet is granted to the client by the personal manager.

It is a software that allows you to make payments from crypto wallets. A payment file is uploaded to Payout Tool (some sort of request for payment from the Fundist program), and then the transaction is signed with a secret key.

API token and API secret are some sort of data (similar to login and password) to connect the local PayCryptos version on your device to the remote PayCryptos system. 

Data exchange via API is required for keeping records of commissions, obtaining data on deposits and integrating with third-party systems, for example, with Fundist.

Wallet replenishing is necessary to form the funds turnover flow and make payments. It is crucial for the Gambling industry.

Security is always determined by the number of points of failure/vulnerability. It is recommended to install PayCryptos on a dedicated corporate server isolated from the constant Internet access. In this case, the number of situations that can lead to hacking or loss of secret keys is reduced to a minimum. 

A personal computer can cause dangers since it may have viruses due to internet surfing on a regular basis or due to large number of users. 

A cloud solution, besides the external access, is risky because of situations when a user forgets to pay for the subscription and therefore loses all data.

PayCryptos installation scheme on 2 devices is possible and welcomed, since it provides a higher level of security in working with cryptocurrency and makes transactions faster. 

The software can be installed on 2 devices if the wallets need to be installed on different devices or the company’s privacy policy implies refusal to store all secret keys on one device.

Self-installation is allowed and welcomed. In case there is a need for help, the integration consultant will be always available in a messenger.

PayCryptos installation always involves the help of your personal manager and integration consultant. These services are included in your starter pack.

Installation is done remotely using remote access tools. Installation is possible on the client’s local computer or cloud server.

The PayCryptos installation package is a single installation file. After launching the file, the wallets and the WebWallet browser application will be deployed to make debit transactions.

The PayCryptos installation packages contain the wallet installation files for cryptocurrencies. Besides that, it contains configurations for the WebWallet browser application to make debit transactions.

The PayCryptos installation packages contain the wallet installation files for cryptocurrencies. Besides that, it contains the PayOut Tool software to make debit transactions.

The clients’ funds cannot be blocked neither by the PayCryptos administration, nor by a court decision or a national regulator. The user of the PayCryptos software solely possesses the secret keys and cannot physically face their funds blocking, the access to the funds will always be available. 

However, PayCryptos is entitled to refuse service to a client for corporate reasons, by giving a notice in advance. In this case, the payment form functionality for accepting cryptocurrency deposits will no longer be available.

PayCryptos, as a software solution, is regulated by the laws of the country where the software is used. While using PayCryptos, first of all, research the cryptocurrency regulations in the jurisdiction in which you operate.

As such, an account, like a bank account, is not opened for a PayCryptos client. You are given software for working with cryptocurrencies. Your personal account allows you to download statements of transactions.

Connecting all cryptocurrencies available in PayCryptos is enough. Our corporate survey reveals that the cryptocurrencies processed via PayCryptos overlap more than 80% of all payment flow.

The user indeed has access to two accounts.

• One account is available on the site PayCryptos.com and is intended for verifying the incoming deposits from the payers;
• The other one is a WebWallet module which is available via browser on a work device of the user. This account is used for carrying out debit transactions, such as payments or mass payments. The P2P payments functionality and balance check are available here as well.

The second account is accessible only via the user work computer, since it is where the secret keys are kept.

This system allows us to make security a determining factor in working with cryptocurrency and guarantee the user that their cryptocurrency will always remain under control.

The payment form template is given for each client. Upon connecting PayCryptos to your site, you can always leave a request for customization, as well as make changes on your own.

When configuring PayCryptos, both open-source ready made solutions and wallets developed in PayCryptos are used. A ready-made solution can be provided for blockchains: Bitcoin, Litecoin, Bitcoin cash, and Dogecoin. If desired or for security reasons, they can be downloaded from open sources.

The PayCryptos software solution is not licensed

The PayCryptos software solution is not licensed by itself, therefore, using PayCryptos does not impose additional compliance requirements.

Contact the support service at support@paycryptos.com or your manager to receive the confirmation that you use PayCryptos. You will be provided with a screenshot about using the PayCryptos API.

No one, except for the PayCryptos user, has the access to wallets and secret keys for working with cryptocurrency on their devices. This is the basis of the PayCryptos product concept.

The contract is not drawn up upon connecting to PayCryptos. PayCryptos is a software, and its usage is regulated by the User Agreement.

Yes, there is. The P2P transfer can be carried out in two ways: 

• Via the wallet; 
• Via the WebWallet application.

Yes, there is. The P2P transfer can be carried out in two ways: 

• Via the wallet.
• Via the PayTool application.

These are the most widespread currencies of all countries. There are more than 127 fiat currencies in total. Contact your manager to clarify the information on the currency you need.

Yes, it is. The internal exchange functionality is not provided, though.

It is possible to display the balance in the fiat or crypto currency. There are dozens of fiat currencies to select from.

The functionality is not available and never will be. This allows you to pursue an independent policy from financial regulators of all countries of the world.

However, PayCryptos has partners which can help with the cryptocurrency exchange. Contact your manager for more detailed information.

The payment methods list is configured on the PayCryptos side. During the integration, you can indicate to your manager which currencies should be on your site’s payment form.

Bitcoin, USDT (ERC-20), USDT (TRC-20), USDT (BEP-20), USDT(MATIC), Ethereum, ETH(BEP-20), Litecoin, Solana, Tron, BNB, Dogecoin, Ripple (XRP), Bitcoin Cash, Arbitrum, Elrond, Polygon etc.

PayCryptos is a software to work with cryptocurrency in order to, in an automated way, accept and send transfers in cryptocurrencies for your business. 

It includes: 

• Wallets.
• Transaction management module for sending cryptocurrency and making payments. 

All in all, it is a software package that allows you to keep the cryptocurrency in a way that only the PayCryptos user has the access to it (and to the secret keys). This is why PayCryptos is a non-custodial service.